Frequently Asked Questions

No. Far-infrared is considered a safe region of the spectrum and works on the same principle as the natural warmth sunlight leaves on your skin. It should not be confused with UV radiation, which causes skin damage — the two sit at entirely different ends of the spectrum.

It's not required, but it's recommended. A thermostat automatically dims or switches off the panel once the desired temperature is reached — improving both comfort and energy efficiency.

This depends on room size, ceiling height, insulation quality and window area. You can get a quick estimate with our Heater Calculator, or contact us for a precise recommendation.

Because it delivers energy directly to surfaces and objects instead of the air. Since the air isn't being constantly reheated as it cools, the same comfort can be reached with less energy.

Because infrared heating also warms cold surfaces like windows and walls directly, the likelihood of condensation forming on them drops significantly — which helps prevent mould and damp problems over time.

No. There are no moving parts, filters, or components that need replacing. Once installed, no additional maintenance is needed.

Sunlike Tec panels come with a 3-year warranty. Thanks to the quality materials and construction we use, we expect the panels to keep performing reliably for many years beyond that.

Both have their own strengths. Heat pumps can also cool a space, while infrared panels offer a lower installation cost, silent operation, no maintenance, and heat you feel the instant it's switched on. The right choice depends on your use case, your space, and your priorities — share your needs with us and we can work out the best fit together.

Yes. It emits no UV, involves no combustion, creates no draughts, and runs silently — all of which make infrared heating a suitable option for nurseries, pet shelters and similar sensitive environments. See our Health & Safety page for more detail.

You can purchase our products directly through this site. Businesses interested in wholesale or reseller terms can apply through our Dealer Program page.